REMOTE SUPPORT, SIMPLIFIED
A helping hand.
One browser link away.
Create an invitation and send it to your customer. They open it in a browser, choose what to share, and receive your guidance.
Short-lived links · Customer keeps control · No account required
NO DOWNLOAD. NO INSTALLATION.
Get help right here.
Choose Share my screen, then select a tab, window, or display in your browser’s sharing prompt. Your technician can see what you share and send instructions. You keep control of your computer.
Support server:
Ready when you are. Nothing is shared yet.
Only accept help from someone you trust. Close private windows first. Stop using the button here or your browser’s sharing indicator. The technician cannot operate your mouse or keyboard.
TECHNICIAN CONSOLE
Ready to help.
Waiting for the customer to approve browser screen sharing…
Guide the customer using the session chat. Browser-only support does not provide system mouse or keyboard control.
Session chat
Messages are encrypted in transit and kept only in these open tabs.